Your Business Name FAQs

No, the Trimlight controller has a built in battery so all saved programs and timers will not be lost if the controller loses power. That being said, we always recommend keeping the Trimlight controller plugged in at all times unless performing a soft reset or hard reset.
Simply locate the white Trimlight controller, unplug it for 1 minute, then plug back in. You can also cut power to the white controller by pulling out the green cube next to the blue or green light for 1 minute then plugging back in. This will clear any error codes in your controller without deleting any patterns or timers you have saved.
Typically the Trimlight control box is mounted on an interior wall inside a garage or under a carport. The Trimlight system simply plugs into a regular outlet.
Yes, the Trimlight system has the capability to be paired to your home network, however, keep in mind we cannot guarantee Trimlight will connect to your home network based on many variables outside our control such as the type of router/modem, firewall settings, potential obstacles, interference from other devices, etc.
The “pair new device” button allows you to pair Trimlight to your home network. Keep in mind we cannot guarantee Trimlight will connect to your home network based on many variable outside our control such as type of router/modem, firewall settings, potential obstacles, interference from other devices, etc.
Absolutely, the Trimlight app is designed to work with any iPhone or Android device. The app will also work with most Mac computer systems since they are app-driven. It will not work with PC computers.
You can rename a previously saved pattern by simply connecting to Trimlight app, press enter, then click on the clock icon at the bottom right. From there you will see a list of all current patterns. Swipe left on the pattern you would like to rename and you will see an option appear to rename or delete the pattern.
You can save up to 30 patterns in the Trimlight app. Once you go over that, you will receive a message that you have exceeded your pattern limit. At that point simply click on the clock icon at the bottom right. From there, you will see a list of all current patterns. Swipe left on the patterns you would like to delete and you will see an option appear to rename or delete the patterns.
Yes, you can, but we recommend to not overlap your daily timer with a calendar event. For example, you can create a calendar event for a holiday and set it to run from 7;00 p.m. to 11:00 p.m.. Then you could set a daily timer to come on from 11:01 p.m. to midnight or even to 5;00 a.m. As long as the timers to not overlap they will work correctly.
With Trimlight’s user friendly app, you can pre-program your lights to turn on and shut off on specific days and times. This allows you to set up any lighting schedule you want and you don’t have to worry about it while you are away on business or vacation. You can also set your system up to specific dates and patterns for holidays, sporting events or any special occasions months in advance. With Trimlight, you can set it and forget it.
For detailed tutorial videos visit Trimlight’s YouTube Page. If you still need assistance or in-person training, give us a call, or send us a message.